I waited along with a few other candidates. The job was hiring for many different roles so there were a lot of people. The requiter was very kind. They asked questions about experiences. Customer service. She even asked what department I would like to be in. The original department I applied forI think was already closed. I mentioned to her during the interview that I wasn't very comfertable dealing with cash register and sales/ money and she made a note of that.
Interview questions [1]
Question 1
What was a difficult situation you encountered and how did you overcome it.
I applied in-person. I interviewed at Universal Studios (Hollywood, CA) in Mar 2026
Interview
Quick ten minute phone call then 15 minute in person the next day. Asked about how I would handle certain guest interactions and to tell them about myself. They really just want to know that you are personable and like to interact with guests.
Interview questions [1]
Question 1
If a little girl was in line to go on despicable me but got very scared at the last minute, how would you handle that situation in relation to the Despicable Me universe?
I applied online. The process took 1 week. I interviewed at Universal Studios (Hollywood, Los Angeles) in Aug 2025
Interview
Initial phone screen interview. Basic questions about background then 2 scenarios to react to. One is how to respond if a parent walks up and child is too small for ride. Other is how to react when child is too scared once they get to end of line
Interview questions [1]
Question 1
how to respond if a parent walks up and child is too small for ride
I applied online. I interviewed at Universal Studios (Hollywood, CA) in July 2025
Interview
Easy questions, what you would do in a scenario of a passenger that doesn't meet height requirements, how you would respond to diverse coworkers and personalities, and why you feel you are a good fit for the role.