V/Line Customer Service Officer interview questions

first round : Assessment it has 3 stages to test your mathematics, behavioural interest and logical thinking . Stage One - Initial Application and Online Cognitive Assessments The first assessment, called GAME, evaluates your critical thinking, problem-solving, and ability to learn new information. The second assessment, Illustrate, assesses your conflict resolution, decision-making, and customer service skills. The third assessment, Emotify, evaluates your ability to accurately perceive and understand emotions.