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      Valve Corporation

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      Customer Support Interview

      17 June 2016
      Anonymous employee
      Bellevue, WA
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Valve Corporation (Bellevue, WA) in June 2016

      Interview

      Phone interview: It was all scenarios and thinking through problems with a specific game as an example - no real traditional interview questions. In-person: They did 2 rounds with a panel of 3 people each, then I was taken to lunch with 2 people who asked more low-key questions over the course of lunch. Each round, I was given a few support problems to think through and answered questions on my thinking process. After lunch, they left me alone for 10 minutes - and came back to tell me they were going to make mean offer, right there. They don't wait to tell you!

      Interview questions [2]

      Question 1

      Design a scoring system for the next Left for Dead game.
      Answer question

      Question 2

      The CEO has just told you, "Support is broken." How do you fix it?
      Answer question
      16