I applied online. I interviewed at Varo Bank (Charlotte, NC) in June 2022
Interview
The interview process was pretty normal overall. First, I had an interview with the recruiter, they asked me about myself, my job history then a few behavioral questions. Then I had the interview with the hiring manager over zoom.
Interview questions [1]
Question 1
Describe a time you had to provide difficult feedback to an agent ?
I applied online. The process took 2 months. I interviewed at Varo Bank
Interview
call with the recruiter, then i interviewed with the hiring manager/director and then i had 1:1 interviews 45 min, 45 min and 30 minutes (3 days 3 interviews) with the team. The recruiter was amazing. extremely prompt to reply and keep me in the loop, the team was also extremely kind and came with questions and were actually interested in the interview itself.
Interview questions [1]
Question 1
a lot of communication questions ( how do you handle difficult situations, how would you define how the QA team and Investigations team should work)
I applied online. The process took 3 weeks. I interviewed at Varo Bank (San Francisco, CA) in Sept 2021
Interview
3 rounds of interviews, some panel and some one on one. Started with similar level of interviewers and then went to higher levels, ending with the C-Suite level who was ultimately the deciding person
Interview questions [1]
Question 1
Tell me about your experience, who looking, just basic common questions