I applied online. The process took 1 day. I interviewed at Virgin Plus (Waterloo, ON) in Sept 2025
Interview
They use a video interview system, which is easy to navigate. You are asked to count to five, and to talk about postitive customer experiences and service experiences. The video interview came as a surprise but you can take your time getting ready.
Interview questions [1]
Question 1
Tell us about a time when you received great service as a customer .
Phone call interview with the HR, then in-person interview with the store manager. The whole process took about 10 days. Mostly critical thinking questions and past experiences examples. Easy interview in my opinion.
Interview questions [1]
Question 1
One time you were dealing with a very frustrated client and you ended up solving the problem.
I applied online. The process took 3 weeks. I interviewed at Virgin Plus (North York, ON) in July 2024
Interview
It was a short interview by phone where they ask simple question about yourself and your previous relevant work experience. Then it comes the second interview that is at the location you are applying where you need to show that you are up for the job
Interview questions [1]
Question 1
Can you tell me a bit about yourself and why you want to work at Virgin Plus?