I applied online. The process took 2 weeks. I interviewed at Virtual Service Operations (East Hartford, CT) in June 2024
Interview
The interview was part technical and part personality based. As with most companies, VSO wanted to assess what my strengths were as they related to the job responsibilities, but also what I was like as a person to determine whether I would fit in with their company culture.
The technical aspects were centered around basic troubleshooting/desktop support.
Interview questions [1]
Question 1
A client has a laptop that has a screen that won't turn on. What steps would you take to identify/fix the problem.
I applied online. I interviewed at Virtual Service Operations
Interview
The interview was a mixture of getting to know the technology and assessing general technical know-how, with questions that focused both on how familiar I was with the specific tools the team uses and on my broader understanding of core technical concepts and problem-solving approaches.
Interview questions [1]
Question 1
What is one strength that your bring and one weakness.