Submitted an application on line. Got a phone call to go for an interview. Interview was around an hour and was 1:1. The manager that interviewed me was friendly . As far as I can remember I was asked the usual questions such as 'why Boots?' ect. I had to go out onto the shop floor and ask customers if they needed a basket for their shopping. I had to go behind the tills ask customers if they would like a bag and pack their shopping if they did. The last part of the interview was to pick a card from a pack, each card describing a fictional character and situation. On the card I picked was a female customer and her hair type. I had to recommend a shampoo for this customer. To do this I had to go out onto the shop floor once again, look through the shampoos, decide which would be appropriate, take this back to the interview room and explain why this would be a good choice for the customer.