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      Wave

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      Support Group Lead Interview

      24 Jan 2022
      Anonymous employee
      Kampala

      Other Support Group Lead interview reviews for Wave

      Support Group Lead Interview

      7 Nov 2024
      Anonymous employee
      Dakar
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Wave (Kampala) in Dec 2021

      Interview

      The interview process was free and fair. It was done in a professional manner and I did not feel intimidated by anyone during the process. There was a timely communication where necessary and follow up calls where made to keep me in line.

      Interview questions [1]

      Question 1

      What are some of the Waves core values and which one of them stand out for me?
      1 Answer
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Wave (Dakar) in Sept 2024

      Interview

      The interview process at Wave was smooth and well-organized. It began with an initial screening call with the recruiter, where I was asked about my professional experience and motivation for applying. Following that, I had a more in-depth interview with the hiring managers, where we discussed my skills and how they aligned with the requirements of the role. As part of the process, I was given a practical case study related to customer support and leadership, which allowed me to demonstrate my problem-solving abilities. Afterward, I debriefed the case study with the team leads, giving us an opportunity to dive deeper into my approach to team management and operational efficiency. The next step involved a meeting with the People Operations Lead to assess cultural fit and ensure my values and work style were in alignment with the company. The process concluded with reference checks before receiving an offer.

      Interview questions [1]

      Question 1

      What is your management style?
      1 Answer

      Support Group Lead Interview

      1 Apr 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Wave in Feb 2024

      Interview

      it was a long process with different stages that helped filter candidates at each stage and was very transparent. first an initial interview with recruiter, then next on a meet with managing directors, followed by a take home project to be completed within 24 hours, after that there was a meet with support group leads for the debrief of the project, then came the culture fit interview and lastly was the offer.

      Interview questions [1]

      Question 1

      describe a time you had to fight for something you wanted
      Answer question
      avatar
      Wave response
      2y
      Hello, Thank you for sharing your detailed experience with our interview process. We're pleased to hear that you found it to be transparent and well-structured with various stages to filter candidates effectively. At Wave, we believe in providing a thorough and fair evaluation process to ensure that we find the best fit for both the candidate and the company. It's great to hear that you had the opportunity to engage with different team members and leaders throughout the process, from the initial interview with the recruiter to the final culture fit interview.