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      WebPT

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      Related searches: WebPT reviews | WebPT jobs | WebPT salaries | WebPT benefits
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      Customer Service Representative Interview

      8 Mar 2019
      Anonymous interview candidate
      No offer
      Negative experience

      Other Customer Service Representative interview reviews for WebPT

      Customer Service Representative Interview

      5 Nov 2018
      Anonymous employee
      Upland, CA
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at WebPT

      Interview

      Phone screen was unpleasant due to the recruiter's attitude and mood. The recruiter asked many questions about my background and experience, but I didn't receive any details about the role. Additionally, the recruiter was rude and in a hurry. The on-site interview was very uncomfortable in which the candidate takes several assessments in front of an interviewer. A few of the assessments would have no bearing on the performance of the candidate in the role. Lastly, the customer manager did not have experience interviewing and looked miserable and stressed. The work environment is an open setup which is high school and unprofessional. Not sure why employers think many candidates prefer that setup. I think this is catered to a certain demographic. A strange, unhappy place. Think it through before moving forward in the process. Better roles with better pay exist.

      Interview questions [1]

      Question 1

      Tell me about a time that you dealt with a difficult customer and how you handled it. How was your performance measured?
      Answer question
      avatar
      WebPT response
      7y
      Thank you for your feedback. Our goal is to create a positive experience for everyone. We take all comments serious and will follow up with our teams.
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 1 day. I interviewed at WebPT (Upland, CA) in Nov 2018

      Interview

      Very pleasant and professional. Manager took plenty of time answering my questions and explaining the position. She was personable and it was easy to relax. Usual, expected questions.

      Interview questions [1]

      Question 1

      Why are you leaving your current position?
      Answer question

      Customer Service Representative Interview

      17 Aug 2018
      Anonymous employee
      Saint Paul, MN
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at WebPT (Saint Paul, MN) in Aug 2018

      Interview

      Applied online, about a week later got a request for phone interview, then got a call a couple days later to go in office for interview. Went in and it was a really relaxed interview. There's a questionnaire to test your medical billing knowledge/vocab/scenarios to figure out amt patient owes. Typical interview questions, they explained the job, filled out a paper application and background check paperwork.

      Interview questions [1]

      Question 1

      What about your past jobs do you think qualifies you for this position?
      1 Answer