I applied online. The process took 2 weeks. I interviewed at WebPT
Interview
Phone screen was unpleasant due to the recruiter's attitude and mood. The recruiter asked many questions about my background and experience, but I didn't receive any details about the role. Additionally, the recruiter was rude and in a hurry. The on-site interview was very uncomfortable in which the candidate takes several assessments in front of an interviewer. A few of the assessments would have no bearing on the performance of the candidate in the role. Lastly, the customer manager did not have experience interviewing and looked miserable and stressed. The work environment is an open setup which is high school and unprofessional. Not sure why employers think many candidates prefer that setup. I think this is catered to a certain demographic. A strange, unhappy place. Think it through before moving forward in the process. Better roles with better pay exist.
Interview questions [1]
Question 1
Tell me about a time that you dealt with a difficult customer and how you handled it. How was your performance measured?
Thank you for your feedback. Our goal is to create a positive experience for everyone. We take all comments serious and will follow up with our teams.
Accepted offer
Positive experience
Average interview
Application
I applied through a recruiter. The process took 1 day. I interviewed at WebPT (Upland, CA) in Nov 2018
Interview
Very pleasant and professional. Manager took plenty of time answering my questions and explaining the position. She was personable and it was easy to relax. Usual, expected questions.
I applied online. The process took 2 weeks. I interviewed at WebPT (Saint Paul, MN) in Aug 2018
Interview
Applied online, about a week later got a request for phone interview, then got a call a couple days later to go in office for interview. Went in and it was a really relaxed interview. There's a questionnaire to test your medical billing knowledge/vocab/scenarios to figure out amt patient owes. Typical interview questions, they explained the job, filled out a paper application and background check paperwork.
Interview questions [1]
Question 1
What about your past jobs do you think qualifies you for this position?