Interview process included passing a couple online assessments. If you passed, then a recruiter contacted you for an initial interview. If the criteria was met, you were scheduled with the hiring manager. The interview process was informative and casual, was told I would be notified within 24-48 hours either way to let me know if I was selected. I waited more than a week before contacting them to follow-up, but email to HR and text / call (hiring manager gave me her #) were not returned. How hard is it to send an email or text saying, sorry, were moving forward with another candidate? That was very unprofessional in my opinion. I think I might have been purposely overlooked because they have 2 pay structures. I was very clear that I wanted to be a flat hourly rate - they implemented a new structure ($12/per hour + $5.75 per completed call, up to 2 calls/hr.) I said I wanted the flat hourly $20-$22. It's $20 for the first 2 months during training, then $22 after training is complete. They seemed to want to push the $12/hr., but anyone who has been in this type of position knows you can make 20+ calls and have no one pick up, not worth the $12/hr. for someone with a Nursing Degree.