Straight forward, examples of great customer service, team work, very friendly, put you at ease, tell me a bit about yourself, hobbies interests, talk me through your cv, where do you see your self in 5 years
Interview questions [1]
Question 1
Give me an example of great customer service you received
I applied online. The process took 1 week. I interviewed at Wilko (Weston-super-Mare, England) in Dec 2022
Interview
Manager asked me no relevant questions and spent 90% of the interview bragging about how he’d come to the store recently and fired half of the staff instead of retraining them. Very odd.
Interview questions [1]
Question 1
Why I previously left a similar role - this was the only question asked at all
I applied online. I interviewed at Wilko (Leighton Buzzard, England) in Oct 2022
Interview
I was asked about my availability, customer service experience, and how I handle busy shifts or difficult customers, while they assessed my attitude, reliability, and how friendly and confident I came across.