I applied online. I interviewed at Williams-Sonoma, Inc. (Atlanta, GA) in July 2019
Interview
Easy apply via Indeed, 10 min assessment & one-way video interview. It takes about 2 weeks for them to respond after video interview. Quick process & not complicated. Questions were relevant & mostly your typical interview questions- 7 total. They use Spark Hire for video interview.
Interview questions [1]
Question 1
Every superhero has a special power- what is your special power along with something you want to improve on?
Recorded videos of yourself no face to face interview. Multiple questions based on experiences. Very easy interview and less nerve-wrecking. It was maybe about 10 questions or so and you get 2 minutes prep time.
I applied online. I interviewed at Williams-Sonoma, Inc. (Norman, OK) in Nov 2020
Interview
1st interview never happened ( I was given a time slot for when the recruiter was to call me for my interview, but it they never called or emailed) I then resubmitted and was able to get another time slot. This time I did get a call and was asked to do a mock scenario. Never asked any questions it was fairly easy total phone time was about 8 minutes. Then I was told that I would get a call from a manager with 3-4 business days with an answer. I was lucky to get one the next day and was hired.
Interview questions [1]
Question 1
Mock scenario Mr XYZ paid full price for an item that was on promotion, item was being delivered already and he wanted to return the item upon delivery. How would I assist this customer.