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      Support Engineer Interview

      8 Mar 2018
      Anonymous interview candidate
      San Francisco, CA
      No offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 days. I interviewed at Woopra (San Francisco, CA) in Feb 2018

      Interview

      If you ask me what is the perfect interview looks like, I will say: " Go Woopra!". Fast, professional and friendly, my recruiter Ramy Khalil set my in person interview in the best manner. He is the person you want to deal with when it comes to professional placement and prompt response. I am looking forward to work with Ramy and team again!

      Interview questions [1]

      Question 1

      How would I deal with unhappy customer, who experience difficulty with our product?
      1 Answer

      Other Support Engineer interview reviews for Woopra

      Support Engineer Interview

      12 Apr 2018
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Woopra

      Interview

      The process was straight forward and felt pretty standard for the tech space. Started with a phone screen and then a video call. After that, there was an onsite where I met with leadership and the rest of the team. I'm not sure if "enjoyable" is the right word to describe an interview -- however, I felt it was well thought out and had clear steps throughout the process. Their in house recruiter explained everything very clearly and openly about the process, the company, and who they were looking for.

      Interview questions [1]

      Question 1

      Technical background and technical support experience questions.
      Answer question

      Support Engineer Interview

      9 Apr 2018
      Anonymous employee
      San Francisco, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at Woopra (San Francisco, CA) in Mar 2018

      Interview

      The interview process was very quick and efficient. All within a week's time I had a phone screen, a video screen, and then an onsite interview. Communication throughout the process was very appreciated and differed from other interviews I've taken previously. Woopra's recruiter, Ramy, was very open with the process and communicated with me every step of the way. The team knows what they are looking for in a new team member and are a good resource to have even if you are not offered a role. Meeting and creating these relationships was one of the reasons which led to accepting an offer.

      Interview questions [1]

      Question 1

      1. Technical Skills Review 2. Support Experience Review 3. Culture Fit 4. Industry Knowledge 5. Technologies used
      Answer question

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