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      Account Manager Interview

      4 Oct 2021
      Anonymous employee
      Point Pleasant, NJ
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at WorkWave (Point Pleasant, NJ)

      Interview

      It was a very fluid and straight forward interview process. Started with recruiter, then to sales director and sales manager. Spoke with SVP of sales. Had to take assessment which was straight forward as well. Great experience overall.

      Interview questions [1]

      Question 1

      Talk to me about how you would handle a customer escalation?
      Answer question
      avatar
      WorkWave response
      4y
      Thanks for sharing your experience! Excited to have you join us!

      Other Account Manager interview reviews for WorkWave

      Customer Service Representative Interview

      6 Aug 2020
      Anonymous interview candidate
      Point Pleasant, NJ
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at WorkWave (Point Pleasant, NJ) in July 2020

      Interview

      The interview process had it moments of fluidity but some of the questions asked were not as fleshed out as I feel they should have been. Also the fact that after three weeks and three emails following up in order to hear word either way my inquiries were completely ignored which in my eyes is completely unprofessional. If I didn't fit the job in the eyes of the talent specialist I should have been treated like an adult and told that right off the bat instead of being told, "I took a lot of positives from that interview and I will reach out in a few days.". I think that the approach during the interview process should retooled to be more forward with prospective employees. The whole process was honestly disappointing because I thought I would have been a good fit, sadly the company didn't feel the same.

      Interview questions [1]

      Question 1

      Describe a moment in your former position when you overcame an issue.
      Answer question
      avatar
      WorkWave response
      5y
      Thank you for sharing your experience. I'm sorry to hear that we didn't have a position to offer you at this time. We are committed to being as proactive and transparent as possible throughout the interview process, so we'll be sure to review your feedback as a team. We wish you all the best!