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      Customer Success Manager (CSM) Interview

      19 Dec 2024
      Anonymous interview candidate
      San Diego, CA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Workiva (San Diego, CA) in Aug 2024

      Interview

      There was an initial 30 min phone screen, then a Zoom interview with the hiring manager. The interview was rescheduled more than once as the hiring manager was traveling and very busy.

      Interview questions [1]

      Question 1

      Why are you looking for a different position?
      1 Answer
      1

      Other Customer Success Manager (CSM) interview reviews for Workiva

      Customer Success Manager (CSM) Interview

      16 May 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Workiva

      Interview

      Interviewers and recruiters were really nice over but it took a while to hear and follow up on whether or not you got the role. Overall a great experience even tho I didn’t get the offer

      Interview questions [1]

      Question 1

      How do you navigate being uncomfortable
      Answer question

      Customer Success Manager (CSM) Interview

      5 Oct 2025
      Anonymous interview candidate
      Declined offer
      Neutral experience
      Average interview

      Application

      I interviewed at Workiva

      Interview

      4 rounds, 1st set was amazing. 2nd set was distracted, seemed annoyed and not interested. 3rd was director which was average. Didn't feel welcome so stopped caring. 4th I showed up to show face.

      Interview questions [1]

      Question 1

      tell me about yourself and tell me about a time
      Answer question