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      World Duty Free

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      Customer Service Leader Interview

      3 Sept 2015
      Anonymous interview candidate
      Los Angeles, CA

      Other Customer Service Leader interview reviews for World Duty Free

      Customer Service Leader Interview

      24 Feb 2026
      Anonymous interview candidate
      Heathrow, England
      No offer
      No offer
      Negative experience

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at World Duty Free (Los Angeles, CA) in June 2015

      Interview

      Received a call from a recruiter to schedule an appointment with the Operations Manager met with another candidate but were interviewed separately. I was told someone would follow up for a second interview. No one ever did so I was calling the recruiter to find out about the next step. She said she would call me when she found out any more. She never did and was not returning my calls or e-mails. Totally ignoring me .

      Interview questions [1]

      Question 1

      How would you handle a challenging project and still service the customer.
      Answer question
      9
      Positive experience
      Average interview

      Application

      I interviewed at World Duty Free (Heathrow, England)

      Interview

      applied online. 3-stage interview. 1. 1-1 why do you want this job? management experience? 2. scenario based. how would you resolve a difficult situation regarding an employee. face to face with the employee. find a resolution 3. group discussion. given a situation and prioritize a list of tasks. explain why.

      Interview questions [1]

      Question 1

      salary expectation available to work, store operates between 5 am and 10:30 pm? - including weekend, public holidays, Christmas how would you deal with a difficult customer
      Answer question

      Customer Service Leader Interview

      24 Mar 2022
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at World Duty Free (London, England)

      Interview

      Old fashioned Assessment centre. Nothing too taxing for people that have been through that process or been a facilitator at one. Rehearse to yourself that let people talk l, bring others into the conversation on the group activity.

      Interview questions [1]

      Question 1

      Tell me more activity presentation
      1 Answer