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      Yext

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      Customer Success Manager (CSM) Interview

      7 July 2021
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Yext (New York, NY)

      Interview

      I had a first round interview with my potential manager that was mostly behavioral. This was followed by a mock Quarterly Business Review presentation that I gave to three CSMs.

      Interview questions [1]

      Question 1

      Why are you looking to leave your current job, and what excites you about this role at Yext?
      Answer question

      Other Customer Success Manager (CSM) interview reviews for Yext

      Customer Success Manager (CSM) Interview

      8 Apr 2026
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Yext (London, England)

      Interview

      One of the best Interview processes I've been through. The recruiter was consistently checking in with me after each and every stage of the process and keeping me up to date while waiting for internal stakeholders to make a decision. The steps where fairly standard: intro call with recruiter, intro call with hiring manager, call with team member, final panel presentation.

      Customer Success Manager (CSM) Interview

      26 Feb 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Yext in Sept 2020

      Interview

      It was a relatively long interview process, where I had the chance to talk to my future manager and colleagues. I really appreciate this, as it allows everyone to evaluate if the collaboration will be successful.

      Interview questions [1]

      Question 1

      They asked about past experiences and challenges and how did I overcome them.
      Answer question