I applied in-person. I interviewed at eshots (Chicago, IL) in May 2014
Interview
Very professional, multiple team members present at once. Interested in who you are as a person and not just an employee. Was offered a job but did not feel like compensation matched the amount of work that would be required.
I applied online. The process took 1 week. I interviewed at eshots (Chicago, IL) in July 2015
Interview
HR interviews you via phone. If that works out, you interview via phone with the VP of Client Services. If I remember correctly, I think the next step is an interview in the office that includes meeting with the CEO.
Interview questions [1]
Question 1
Typical questions for a basic position that isn't that challenging or interesting - but of course, they do their best to make you think how lucky you'd be to have it. Warning: part of the position is sporadically taking service calls over the weekend from customers "to better learn the products."