Guest services Interview Questions | Glassdoor.com.au

Guest services Interview Questions

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If a guest could not speak english what would you do to assist the guest?

2 Answers

Would ask if any team members which were on duty could assist in translating.

Agree to the above.

Why Virgin Australia?

2 Answers

Are you available 4.30 am to 11 pm?

1 Answer

Why you want to work as guest services ?

1 Answer

What skills can you bring to this role

1 Answer

what Job would you like in 5 years

1 Answer

The questions they ask are, what is your previous experience try and point out anything experience that would relate to what you would be doing at Virgin. they will also ask why Virgin over any other Airline? what is your strength and they will ask how could that be used within the role at Virgin. A time you had to deal with a difficult customer and what you did to solve the problem, a time you went out of your way for someone.

1 Answer

If you had a customer ask you to help them with their meal choice what would you do?

1 Answer

What is you personality like

1 Answer

customer service questions

1 Answer
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