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      i2x

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      i2x interviewsi2x Customer Service Lead interviewsi2x interview


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      Customer Service Lead Interview

      27 Jan 2022
      Anonymous interview candidate
      Berlin
      No offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. I interviewed at i2x (Berlin) in Nov 2021

      Interview

      Contacted me twice over around two years. A complete waste of time. Schedule of calls, go through usual questions, they do not even have a database of interviewed people so to avoid multiple application from the same person. Never a feedback was provided after all the interview processes. Definitely to push back once you hear the name of this company.

      Interview questions [1]

      Question 1

      Usual questions about your past experiences, the way you deal with people and so on. Nothing tech / special at the beginning, not even on site.
      Answer question
      avatar
      i2x response
      4y
      Dear Candidate, We are sorry to hear that your experience in our application process was negative and we appreciate your feedback to help us further optimize the process. You were contacted by us because your knowledge and experience were promising for us, which was confirmed during the interview process. Unfortunately, we had to restructure the advertised positions, which meant that your role was no longer offered - in your case, it is not an empty phrase when we say that this had nothing to do with you or your skills. We believe we offered you a feedback call, please apologize if this was not communicated properly. However, the invitation remains and you are welcome to contact us at people@i2x.ai to follow-up on this. Nevertheless, thank you for taking your time to go through the process and we apologize for the inconveniences you had, unfortunately, twice - this is not the norm at i2x! All the best for the future and much success in your new job! P.S.: Please understand that, despite the existence of an applicant database, we are not allowed to store personal data for this long period of time due to data protection laws.

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