I initially applied online in late April and was contacted by Donny from the People Team for a screening call. During this stage, he explained the role in detail and discussed how my experience aligned with the position. I progressed to the next interview stage with an Assistant Manager. Unfortunately, that particular role was filled while the hiring manager was on annual leave. However, Donny kept me informed throughout and stayed true to his word by considering me for similar opportunities across other London locations. In the last week of May, I received a call inviting me to an onsite interview. Approximately a week later, I was informed that I had been successful and offered the position. A special mention goes to Donny, who was supportive, professional, and responsive throughout the entire process. He patiently answered my questions, kept me updated, and guided me through each stage with a calm and reassuring approach. His communication made what can often be a stressful process feel much smoother. From my interactions so far, the teams I met appeared positive, welcoming, and easy to work with. I'm excited to start my new role and look forward to becoming part of the team.