It was around 20 mins, the interviewer seemed nice. Questions were mostly situational like tell me about your past experiences and how did you settle a conflict or what did you do to solve the challenge in your previous workplace
Interview questions [1]
Question 1
What was the most challenging thing happened in your previous job
Test and interview at the next stage. It was a simple competency-based interview clarifying experience and seeking customer service and administrative experience details. The STAR method is expected for all answers.
Interview questions [1]
Question 1
Outline a time where you dealt with a difficult customer or client.
I applied online. I interviewed at publicjobs.ie (Dublin, Dublin)
Interview
It was a thorough process from manual application, to assessment, then presentations, and finally brutal interview.
The panel was a group of retired civil servants who had a lot to ask but very little time for your responses.
Interview questions [1]
Question 1
Competency questions from the framework for the position I was going for.