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      Customer Success Manager Interview

      9 June 2024
      Anonymous interview candidate
      Temecula Valley
      No offer
      Negative experience
      Average interview

      Application

      The process took 2 weeks. I interviewed at solo.io (Temecula Valley)

      Interview

      I was reached out to by recruiting to ask if I’d be interested in a CSM role. I know how tough the market is these days so I accepted. Spoke with a recruiter, then a hiring manager, then two more people aligned with the team. Was advised I’d be contacted with next steps / final decision. Two weeks (ish) worth of contact. Mind you, I didn’t seek this role out, they contacted me. At that point, nobody in the organization felt it was worth their time to let me know the decision. Very unprofessional. I reached out twice after realizing I hadn’t been selected to at least get feedback…No response. I wouldn’t take an interview with them again.

      Interview questions [1]

      Question 1

      Can you tell me about an average deal or account you work, and something you did to add value to that relationship?
      Answer question