Life at BOUNCE

BOUNCE is more than a workplace, it's a movement. With over 6.5 million customers each year, 3,000+ team members, and a growing global footprint, we're leading the way in action-adventure entertainment, creating experiences that inspire movement, self-expression and human connection.

At the heart of BOUNCE is our Tribe. From the Hosts creating magic moments in venue to the specialists behind the scenes supporting our growth, every person plays a role in bringing our Purpose to life.

Our adrenaline playgrounds bring people together through trampolines, adventure challenges and freestyle fun, welcoming everyone from pre-schoolers to elite athletes. But the real magic? Our people.

As BOUNCE continues its journey towards our Road Trip to 100 venues vision, technology plays an increasingly important role in helping our people work smarter, move faster and deliver exceptional experiences.

That's where you come in.

Your Mission

As a Application Analyst, you'll help build, optimise and support the business systems that keep BOUNCE moving.

Reporting to our Senior Systems Analyst, you'll be the technical expert behind the configuration, optimisation and ongoing support of Dayforce, our enterprise people platform, while also contributing to the wider ecosystem of operational business applications across BOUNCE.

Whether you're configuring workflows, troubleshooting complex issues, testing new functionality or supporting major system projects, your work will help create better experiences for our teams and enable the business to scale with confidence.

Why This Role Is Different

Technology at BOUNCE isn't just about keeping systems running. It's about enabling thousands of team members to do their best work.

You'll work on one of the most critical platforms in the business, supporting everything from onboarding and workforce management through to payroll, learning and people operations.

Working within a collaborative IT team, you'll have the opportunity to influence system improvements, contribute to business transformation projects and continuously develop your technical capability while working with modern enterprise technology.

If you're someone who enjoys solving problems, improving systems and seeing your work make a real difference across an organisation, you'll love this role.

What You'll Be Doing

Dayforce Configuration & Support

• Configure and maintain Dayforce to support changing business needs
• Build and optimise workflows, business rules, security profiles and system configuration
• Provide application support and user administration across the platform
• Troubleshoot technical issues and identify practical, sustainable solutions
• Ensure system integrity, performance and reliability across all modules

Systems Improvement & Innovation

• Identify opportunities to improve system functionality and user experience
• Support the implementation of new functionality, modules and enhancements
• Assist with system upgrades, releases and testing activities
• Maintain technical documentation and configuration standards

Business Systems Support

• Support the broader suite of operational business applications across BOUNCE
• Monitor integrations and automated system processes
• Assist with data management, migrations and system optimisation initiatives
• Help ensure business systems remain reliable, secure and fit for purpose

Project Delivery

• Contribute to technology projects that improve business operations
• Support the rollout of new systems and functionality across the network
• Participate in testing, validation and deployment activities
• Assist with user training and system adoption
• Continuously look for better ways to improve systems and processes

What You Bring to the Tribe

You're naturally curious and enjoy understanding how systems work. You love solving problems, improving processes and finding smarter ways to use technology to support people and businesses.

You're someone who enjoys getting into the detail, whether that's configuring workflows, troubleshooting system behaviour or identifying opportunities to improve the user experience.

You communicate well with both technical and non-technical stakeholders and enjoy translating complex system concepts into practical outcomes. Most importantly, you're someone who takes ownership, enjoys learning new technologies and thrives in an environment where no two days look exactly the same.

Key Skills & Attributes (the "how you work")

• Strong analytical and problem-solving skills
• Excellent attention to detail
• Curious, inquisitive and solutions focused
• Strong organisational and time management skills
• Excellent written and verbal communication
• Ability to manage competing priorities in a fast-paced environment
• Passion for continuous improvement
• Strong alignment with BOUNCE values: Passion, Unity, Accountability and Keeping it Fresh

Technical & Professional Competencies (the "what you know & can do")

• Proven experience working with enterprise HCM platforms, including configuration, optimisation and support across Payroll, Workforce Management and other core modules. Experience with Dayforce is ideal but not essential.
• Experience supporting enterprise business applications and system administration
• Strong understanding of workflows, business rules and system configuration
• Experience troubleshooting technical issues and identifying root causes
• Experience supporting system integrations and data flows
• Strong testing and quality assurance capability
• Experience documenting technical processes and system changes
• Exposure to enterprise technology projects, system implementations or upgrades highly regarded

The Perks of the Tribe

At BOUNCE, we bring high energy, high performance and high impact to everything we do. You'll be part of a culture that backs progression, celebrates contribution, and believes work should feel meaningful and fun.

Here's what's in it for you:
Career progression & growth – Leadership development, upskilling and pathways across our growing global network, including the Ascend Leadership Program and Staff Academy.

Extra time off – 8 additional BOUNCE Days Off (BDOs) each year, plus paid birthday leave.

Health & wellbeing – Access to Telus Health (EAP), mental health support, Nurse on Call services and annual flu vaccinations.

Family support – Paid parental leave.

Free BOUNCE access – Unlimited free admission for you, plus regular friends and family passes.

Perks you'll actually use – 50% off café purchases and products for salaried team members, plus exclusive partner discounts.

Connection to the business – Regular opportunities to spend time in venues and stay close to the action.

Culture that celebrates YOU – Recognition programs, team events, engagement surveys and regular Town Halls where your voice genuinely matters.

A great place to work – Our refurbished, dog-friendly Support Office in Glen Iris offers free parking, great public transport access and collaborative workspaces.

Take the Leap!

At BOUNCE, it's not just about maintaining systems. It's about building technology that helps thousands of people do their best work every day.

If you're excited by solving technical challenges, improving business systems and being part of a team that's helping shape the future of BOUNCE, we'd love to hear from you.

Apply now.
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