Maintain and grow customers relationships.

Develop new business opportunities and grow customer base.

Research, target and drive Export opportunities with new and existing SME Customers based on Country/Trade direction.

Maintain and grow new and existing customer relationships, keeping yourself on top of marketing trends.

Manage the end-to-end sales process from lead generation through to contract generation and performance tracking.

Plan and execute +20 tele sales calls per week over the phone and/or via video media.

Provide accurate account forecasting.

Maintain in-house CRM, ensuring sales activity, customer details and contacts are up to date.

Promote new services and solutions introduced by ZIM.

Work closely with colleagues across all departments to provide a high level of customer service.

Requirements:
Experience in Customer Service or Sales, experience in Logistics highly regarded

Hunger to secure new business and increase profitability

Passion to meet and exceed customer needs

Ability to think outside the box to resolve internal/external issues

Curious mindset and ability to adapt to the ever-changing landscape of shipping

Function:
Global Sales