Do you wish to join the House of Dreams?
In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world.
You will also consolidate our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope.
This vision is carried by our six values that you will embody daily as designers of dreams:
Create Passionately
Craft together with joy
Excel for ultimate luxury
Lead with audacity
Cultivate Triumphant inclusivity
Commit and act to re-enchant the world.
Design your future with Dior.
Your Impact:
The National Retail Manager plays a critical role in driving sell-out performance across all retail partner channels in Australia through the leadership and development of a high-performing team of Retail Managers.
This role is instrumental in elevating retail execution, strengthening leadership capability, and ensuring consistent delivery of Dior brand standards and exceptional client experience across all partner-operated points of sale.
Working in close partnership with Commercial, Marketing, Education and other key functions, the role ensures strong alignment between strategy and execution across the retail network.
• Lead, coach and develop a national team of Retail Managers to drive performance across retail partner environments.
• Build leadership capability within the Retail Management team, with a strong focus on coaching, performance management and commercial acumen.
• Drive sell-out performance across all retail partner channels, ensuring achievement of sales targets and productivity metrics.
• Identify performance opportunities across locations and implement targeted action plans through Retail Managers.
• Lead execution of key commercial moments, animations and product launches within retail partner environments.
• Ensure consistent execution of Dior brand standards across all points of sale, including client experience, selling techniques and visual merchandising.
• Build strong, collaborative relationships with retail partner stakeholders to support performance and execution.
• Analyse retail performance data to identify trends, risks and growth opportunities across the network.
• Partner closely with internal functions including Marketing, Education, HR and Merchandising to drive consistency and operational alignment.
• Foster a high-performance culture aligned with Dior values and client-centric behaviours.
The responsibilities outlined in this job description are subject to change based on the company's needs and ongoing projects.
Experience
• Minimum 7 years’ experience in retail, with proven experience in multi-site retail leadership and driving performance across partner-operated environments.
• Strong experience leading and developing field teams within a fast-paced retail environment.
• Demonstrated capability in performance management, coaching and retail execution excellence.
• Strong stakeholder management capability across internal and external partners.
• Experience operating within a matrix organisation and navigating multiple priorities/stakeholders.
Soft skills that align with our values:
Create Passionately:
• Creative & Innovative
• Initiative
• Resourceful
• Resilience
Lead with Audacity:
• Leadership Capability
• Commercial Acumen
• Strategic Thinking
• Proactive & Solution-Oriented
• Influencing Skills
Craft Together with Joy:
• Teamwork & Collaboration
• Communication Skills
• Relationship Building
• Emotional Intelligence
Cultivate Triumphant Inclusivity:
• Learning Agility
• Integrity
• Empathy
Excel for Ultimate Luxury:
• Attention to Detail
• Client-Centric Mindset
• Accountability
• Operational Excellence
Commit & Act to Re-enchant the World:
• Adaptability
• Continuous Improvement Mindset
• Change Agility
• Problem Solving
Hard Skills:
• Retail performance management
• Commercial analysis and reporting
• Coaching and people development
• Stakeholder management
• Microsoft Office and retail reporting tools
Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength.
At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness. Because we know well: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily.
(If you require any reasonable adjustments within the application process, feel free to indicate it in your application).
Submit your application via our internal job board.
If your profile aligns with the requirements defined by the Hiring Team, you will be contacted for an initial discussion with HR and the Hiring Manager.
Further discussions may then be organised with relevant business stakeholders.
The process outlined above is subject to change based on business needs.
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