• Join the world’s largest humanitarian movement and bring your change management expertise to a role where purpose, professionalism and transformation come together
• 12-month Project role – Full time hours
• Flexible location + Hybrid working

We offer flexible, hybrid work arrangements designed to support balance and collaboration. This role requires the ability to attend an Australian Red Cross office up to two days per week, a chance to connect and build strong working relationships. For the remaining three days, you’re free to choose where you work.

About Red Cross

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

About the opportunity

We are seeking an experienced Change Manager to support the implementation of a strategic project and drive the successful adoption of new technologies, processes, and ways of working.

The Project will facilitate Australian Red Cross transition to a modern operating model, equipping our people with a compliant, scalable system that enable consistent service delivery, enhance the experience of those the Australian Red Cross supports, and the experience of our volunteers and staff. In this pivotal role, you will partner closely with the project team, business leaders, SMEs, and stakeholders to ensure people are engaged, prepared, and supported throughout the end-to-end change journey. You will combine strategic thinking with hands-on delivery to develop and execute change management plans that build readiness, accelerate adoption, and embed sustainable change outcomes.

About you

You are an experienced change management professional with a proven track record delivering complex transformation programs that span people, process, and technology change. You bring expertise in driving stakeholder engagement, organisational readiness, and sustainable adoption outcomes across diverse and often complex environments.

You have substantial experience supporting large-scale change initiatives involving diverse stakeholder groups, including with varying levels of digital capability. You are skilled at tailoring change approaches to meet the needs of different stakeholder groups and have successfully worked across multi-stakeholder programs to build confidence, capability, and commitment to change. Experience in the non for-profit sector and with large cohort of volunteers will be highly regarded.

You will bring

• Strong knowledge and proven application of contemporary change management frameworks, methodologies, and tools, with the ability to tailor approaches to meet diverse business and stakeholder needs
• Demonstrated collaborative and consultative working style, with a strong track record of delivering outcomes in complex project environments
• Highly self-motivated and resilient, with the ability to thrive in environments characterised by ambiguity, complexity, and competing priorities
• Strong analytical capability, with the ability to translate data, insights, and stakeholder feedback into targeted and effective change interventions that drive successful outcomes
• Excellent attention to detail, combined with the ability to maintain a strategic perspective and understand the broader organisational context and impacts of change
• Exceptional written and verbal communication skills, with proven ability to develop clear, concise, and persuasive communications for a wide range of audiences
• Strong digital literacy and confidence in using technology, with the ability to quickly adopt and champion new digital tools and ways of working

Benefits that act for you, while you act for humanity

Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.

Life, Health & Wellbeing: You can access a paid ‘Me’ day just for you and a wide range of other paid leave options. You can also tap into specialist health and wellbeing advice via our Employee Assistance Program (EAP) provider, Converge International.

Career development: Access to ongoing learning, training, and development.

Further information

This role is covered by the Social, Community, Home Care and Disability Services Award - Level 6. Base salary + superannuation + salary packaging options. We are looking to pay above Award rates for this role.

To find out more about this opportunity or to obtain a copy of the Position Description, please email Shelly Benesh on sbenesh@redcross.org.au.

Applications must be submitted online to be considered for this role. Applications close at 11:55pm AEST on Wednesday, 15 July 2026.

While we appreciate all interest in our organisation, however, we won’t engage with or accept candidates from agencies or consulting firms on this occasion.

Job ID # 13595

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.

Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.