Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific.

Working a Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage team, you are a critical link in the food supply chain.

The Asia-Pacific region currently includes Australia, New Zealand, Vietnam, Sri Lanka and Singapore employing nearly 3000 team members.

We're now looking for an experienced Administration Coordinator to join our busy Laverton facility - a pivotal role supporting a fast-paced, retail logistics operation.

About the Role

This is a hands-on leadership role responsible for overseeing all administrative functions on site and ensuring exceptional service delivery to our customers.

Reporting to the Customer Relationship Manager, you'll lead a team while working closely with operations, transport and corporate teams to keep things running smoothly and efficiently.

You'll play a key role in supporting customer satisfaction, operational excellence and developing effective internal and external relationships.

Key Responsibilities

• Support and develop the administration team, fostering a high-performing and engaged culture

• Oversee processing of customer orders, receipts, inventory queries and stock movements

• Ensure accurate and timely invoicing, purchase orders and reporting

• Partner with customers to resolve issues and identify continuous improvement opportunities

• Support customer relationship management and participate in key customer interactions

• Maintain compliance with safety, food safety, quality and regulatory requirements

• Deliver KPI reporting and support operational performance across the site

• Champion a culture of safety, accountability and continuous improvement

About You

You're a proactive, organised and people-focused leader who thrives in a fast-paced, operational environment.

You will bring:

• Proven experience in a similar administration leadership role (logistics, transport or FMCG preferred)

• In-depth understanding of warehouse or distribution centre operations

• Experience supporting teams and imrpoving capability

• Sound knowledge of purchase orders, invoicing and inventory processes

• Excellent customer focus with excellent problem-solving and communication skills

• Ability to manage competing priorities and deliver results under pressure

• Proficient systems experience (Microsoft Office, WMS/TMS preferred)

Our Culture & Values

At Lineage, how we work matters just as much as what we achieve. Our culture is built on:

Safety. Trust. Respect. Innovation. Bold Thinking. Servant Leadership.

You'll be part of a team that:

• Puts safety first - always

• Works collaboratively and supports one another

• Encourages new ideas and continuous improvement

• Develops people and empowers them to perform at their best

Why Lineage?

Lineage is more than just a cold storage logistics business. We're focused on being a vibrant, innovative and progressive employer where all our teams work safely, harmoniously and efficiently toward a common purpose - transforming the food supply chain to eliminate waste and help feed the world.

Lineage is dedicated to building a diverse, inclusive and authentic work environment and encourages applicants from all backgrounds to apply.