How do employees rate CallMiner?

Employees rate CallMiner 4 out of 5 stars based on 126 anonymous reviews on Glassdoor.

How can I get a job at CallMiner?

To get a job at CallMiner, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at CallMiner and prepare for tough questions.

Do people recommend working at CallMiner?

Overall, 79% of employees would recommend working at CallMiner to a friend. This is based on 126 anonymously submitted reviews on Glassdoor.

How do job seekers rate their interview experience at CallMiner?

85% of job seekers rate their interview experience at CallMiner as positive. Candidates give an average difficulty score of 2.9 out of 5 (where 5 is the highest level of difficulty) for their job interview at CallMiner.

How do employees rate the business outlook for CallMiner?

72% of employees think that CallMiner has a positive business outlook . This is based on anonymous employee reviews submitted on Glassdoor.

Working at CallMiner

CallMiner Snapshot

4.0

based on 126 ratings

79% would recommend to a friend

Jeff Gallino

89% approve of CEO

3 OfficesLocations

Life at CallMiner

Company updates

CallMiner

6mo

Local high-tech company named a top place to work in Boston Globe survey...Show more

walthamtimes.org

Local high-tech company named a top place to work in Boston Globe survey - Waltham Times

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CallMiner

6mo

CallMiner was named a Boston Globe Media Top Place to Work in Massachusetts (again)! 🎉 “Business success is built on the foundation of a strong, inspired team. At CallMiner, we embrace diverse perspectives, practice radical candor, and build trust through transparency, because we know collaboration makes us stronger,” says Jeff Gallino, CallMiner’s CEO and founder....Show more

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CallMiner

1y

CallMiner has acquired VOCALLS, a leading voice-first conversational AI and automation platform. 🚀 Together, CallMiner and VOCALLS are transforming contact center efficiency and CX scalability, helping organizations embrace customer service and CX automation, better understand what to automate, and identify areas of opportunity and improvement in automation workflows. “With VOCALLS, we’re building on our mission to not only transform how businesses understand and gain insights from customer conversations, but also how businesses handle and automatically resolve those interactions through efficient and effective conversational AI capabilities,” said Jeff Gallino, CEO and founder, CallMiner. Artem Markevich, CEO and founder, VOCALLS continued, “Together, we’re poised to create a unique offering that empowers modern enterprises to seamlessly embrace automation, informed by what is actually happening in their contact centers.” Learn how CallMiner and VOCALLS are leading the future of CX automation. https://lnkd.in/eqSAk_Tt ...Show more

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Photos

CallMiner photo of: Waltham and Prague Team at the Bruins game

CallMiner awards and accolades

Boston Globe Top 100 Places to Work 2025, The Boston Globe, 2025, 2025
Boston Globe Top 100 Places to Work 2024, The Boston Globe, 2024

Jobs at CallMiner

Customer Success Director

Waltham, MA

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USD 114K - USD 166K /yr

(Glassdoor Est.)

View job

Account Executive - Omni Agent

Waltham, MA

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Senior Director, Brand & Communications

Waltham, MA

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USD 151K - USD 213K /yr

(Glassdoor Est.)

View job

Senior Director, Brand & Communications

Boston, MA

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USD 156K - USD 221K /yr

(Glassdoor Est.)

View job

Customer Success Director

United States

View job

Employee reviews at CallMiner

CallMiner has an employee rating of 4.0 out of 5 stars, based on 126 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CallMiner employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by category

4.2

Culture and values

4.1

Work/Life balance

4.0

Diversity and inclusion

3.9

Senior management

3.9

Career opportunities

3.8

Compensation and benefits

Employee reviews

Project managerCurrent employee

4.0

Good benefits and remote work, but lack of delivery strategy

CallMiner

CallMiner Snapshot