Working at CarMax | Glassdoor.com.au

CarMax Overview

Richmond, VA (US)
10000+ employees
1993
Company - Public (KMX)
Vehicle Dealers
$10+ billion (AUD) per year
Competitors

Unknown

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with ... Read more

Mission: To drive integrity in the automotive industry by being honest & transparent in every interaction.

CarMax Reviews

  • "Buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer
    Current Employee - Buyer
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work/Life balance is great. Excellent teamwork. Family oriented. Structured and defined career path.

    Cons

    Great workplace, I have no complains.

See All 3,245 Reviews

CarMax Photos

CarMax photo of: Feed More
CarMax photo of: Columbus, GA Storefront
CarMax photo of: CarMax Home Office
CarMax photo of: Katy Freeway Grand Opening
CarMax photo of: Lunch Room
CarMax photo of: Nice vehicles in show room
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CarMax Interviews

Experience

Experience
58%
20%
22%

Getting an Interview

Getting an Interview
72%
9%
8%
5
4
2
0

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Inventory Associate Interview

    Anonymous Employee in Huntsville, AL (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 6 days. I interviewed at CarMax (Huntsville, AL (US)) in July 2020.

    Interview

    The interview process was very quick and down to the point. Simple questions involved what types of skills did I have that would fit into the working standards of CarMax, How did I hear about them and why did I want to apply in that field, when would I be able to work, and my background in my past company.

    Interview Questions

    • If I asked a previous supervisor about you, what would they say are your downsides?   1 Answer
See All 1,127 Interviews

Company Updates

  • CarMax, the nation's largest retailer of used cars, is hiring to fill open positions at its four Customer Experience Centers (CECs) located in Atlanta GA; Kansas City, KS; Phoenix, AZ; and Richmond, VA. Candidates can apply now for the contact center positions at the CarMax careers website. CarMax Customer Experience Centers support the company's omni-channel customer-driven car buying experience where customers can buy a car on their terms, whether they want to buy a car completely from home, in-store, or a seamless combination of both. Open roles include Customer Experience Consultants and Customer Experience Assistants. Consultants working in the contact center support customers over the phone or online with shopping and financing until the customer is ready to pick up their vehicle at an area store or receive the vehicle through home delivery. Assistants also connect with customers over the phone or online to answer questions, conduct follow-ups and confirm appointments.

  • We are honored to once again be recognized as a Top Atlanta Workplace by The Atlanta Journal-Constitution. There are a lot of new and exciting career opportunities in Atlanta right now. Explore them all at http://glassdoor.com/slink.htm?key=vMCR9.

    CarMax - Careers

    Privacy Policy | Sitemap CarMax Business Services, LLC. We promote a drug-free workplace. Equal Opportunity Employer. CarMax participates in the E-Verify program. Listed by FORTUNE Magazine, February 4, 2014 ©2017 Time Inc. FORTUNE and Time Inc. are not affiliated with, and do not endorse products or services of, Licensee.

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CarMax Awards & Accolades

  • 100 Best Workplaces for Millennials, #81, Fortune, 2019
  • Forbes Best Employer for Diversity, Forbes Magazine, 2019
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