VoiceLog Snapshot
VoiceLog knows what he said and what she said. The company, a division of BSG Clearing Solutions, provides third party verification (TPV) services primarily to call centers. Services include hosted recording, logging, transcribing, and warehousing of conversations. VoiceLog's VirtualQC software allows supervisors to listen in, perform remote monitoring, and record all or part of a call. The company also provides personnel to do the listening and quality management. VoiceLog also offers live and automated TPV services to verify a customer's intention to switch service providers or place an order. VoiceLog serves clients in North America and Europe.