Pros
The work was usually super easy! You read a script of about 4-8 questions. Sometimes you took 4-7 calls an hour so there was plenty of time to chill and do other things. They never monitored your calls much during the three years I worked there.
Cons
The LDCB reps were the worst to deal with! One rep that I dealt with was verbally and emotionally abusive. I reported this rep but Voicelog was so wimpy and afraid they would lose LDCB as a client they ignored my complaints. They are supposed to file a complaint with the client but nothing happened so for three years I was abusive by this one rep. There were a few other reps from LDCB that were abusive but not as severe as this one. Another client WGES had some abusive reps who did NOT know how to do their part of the verification process and would make all sorts of demands and talk to the customer when they were not allowed to. I had to fail the verification and the reps would abuse me. They would also try to verify orders with customers who could not speak English. I was let go a month ago with no reason. I got an email saying my contract was terminated. They have no phone number to call them and they will not respond when you email them. I was a good employee and I worked at least five to ten extra hours every week. When they were desperate to get somebody to answer their phones at 8pm on a Saturday night they would email or instant message me and I was always more than glad to help them. And they repay me but firing me without any notice and blow me off. The scheduling thing was a nightmare and my hours were cut off too. I spent the whole day at my computer waiting to get the email that would let me I could log in to pick me hours for next week. They might be going out of business!!!