GMS CONNECT Snapshot
GMS Connect strives to make every interaction personal and professional. We understand how important it is to be the link between the individual and the health care plan. We combine technology, experience and friendliness to create the best possible customer experience for every call.
GMS Connect has over 25 years of experience developing and implementing member contact solutions to Health Plans and National Associations. Our team is not just experienced and efficient. We are a driven and diverse group of contact agents, insurance agents and administrative professionals working together with the Top 25 Healthcare plans in the US to reach consumers with a range of services.
GMS Connect Provides:
• Customer Care Calls
• Health Risk Assessment Calls
• Customer Service Calls for Medical Claims Processing
• Membership Calls for National Associations
We are a family owned and operated business. Many of our staff and managers have been working with GMS for 20 years or longer. As a company, we are dedicated to helping employees master the skill-set needed to maintain our award- winning performance levels. We educate, train and foster talent within because we want our employees to succeed and build a career in customer service and healthcare.
GMS Connect Offers:
• Paid Training
• Benefits
• Paid Time Off
• Overtime
• Bonus Pay
• Incentives
Our Ideal Applicants
• Want to Grow and Learn New Skills
• Are Detail Oriented
• Enjoy Speaking on the Phone
• Thrive with a Set Routine
Current Projects:
Currently, in response to the COVID-19 Pandemic, our contact centers in Fort Lauderdale and Orlando are 100% dedicated to the needs of Health Plans, Antibody Testing Labs, and related Health Services.
Keeping Our Team Safe:
At GMS, we have taken every precaution to safeguard our staff and management, including expanding our Contact Centers to allow for social distancing, and employing a rigorous schedule of cleaning and testing.
GMS Connect Provides:
• Customer Care Calls
• Health Risk Assessment Calls
• Customer Service Calls for Medical Claims Processing
• Membership Calls for National Associations
We are a family owned and operated business. Many of our staff and managers have been working with GMS for 20 years or longer. As a company, we are dedicated to helping employees master the skill-set needed to maintain our award- winning performance levels. We educate, train and foster talent within because we want our employees to succeed and build a career in customer service and healthcare.
GMS Connect Offers:
• Paid Training
• Benefits
• Paid Time Off
• Overtime
• Bonus Pay
• Incentives
Our Ideal Applicants
• Want to Grow and Learn New Skills
• Are Detail Oriented
• Enjoy Speaking on the Phone
• Thrive with a Set Routine
Current Projects:
Currently, in response to the COVID-19 Pandemic, our contact centers in Fort Lauderdale and Orlando are 100% dedicated to the needs of Health Plans, Antibody Testing Labs, and related Health Services.
Keeping Our Team Safe:
At GMS, we have taken every precaution to safeguard our staff and management, including expanding our Contact Centers to allow for social distancing, and employing a rigorous schedule of cleaning and testing.