Description Call centers are always in the loop of services at Loop Customer Management. The company offers a range of customer services such as contact centers, managed services, and collection centers. Its managed services include billing and fulfillment. The company, a unit of water and wastewater utility company Kelda Group (Yorkshire Water) has formed partnerships with some of its clients, including Merseyside Fire and Rescue Services and the Wales Tourist Board. Its core operation is providing customer service support to Yorkshire Water. Loop Customer Management, which started in 2000, has consistently been named to The Sunday Times' "100 Best Companies to Work for in the UK."
Loop Customer Management has an employee rating of 3.2 out of 5 stars, based on 29 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Loop Customer Management employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).
Overall, 59% of employees would recommend working at Loop Customer Management to a friend. This is based on 29 anonymously submitted reviews on Glassdoor.
50% of job seekers rate their interview experience at Loop Customer Management as positive. Candidates give an average difficulty score of 3 out of 5 (where 5 is the highest level of difficulty) for their job interview at Loop Customer Management.