How do employees rate Puzzel?

Employees rate Puzzel 4.3 out of 5 stars based on 74 anonymous reviews on Glassdoor.

How can I get a job at Puzzel?

To get a job at Puzzel, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Puzzel and prepare for tough questions.

Do people recommend working at Puzzel?

Overall, 86% of employees would recommend working at Puzzel to a friend. This is based on 74 anonymously submitted reviews on Glassdoor.

How do job seekers rate their interview experience at Puzzel?

75% of job seekers rate their interview experience at Puzzel as positive. Candidates give an average difficulty score of 3.4 out of 5 (where 5 is the highest level of difficulty) for their job interview at Puzzel.

How do employees rate the business outlook for Puzzel?

77% of employees think that Puzzel has a positive business outlook . This is based on anonymous employee reviews submitted on Glassdoor.

Working at Puzzel

Puzzel Snapshot

4.3

based on 74 ratings

86% would recommend to a friend

Frederic Laziou

87% approve of CEO

9 OfficesLocations

Life at Puzzel

Company updates

Puzzel

1y

🎉 Puzzel is once again Flexa Verified! 🎉 Puzzel’s mission is to help businesses deliver first-class customer service to every customer. Their customer-centric CX ecosystem empowers organisations with control and visibility over the customer journey. Puzzel has once again received some fantastic employee scores, with highlights such as scoring 96% for Flexibility, 93% for Inclusivity and 91% for Work-life balance. We love to see it! "I love my job at Puzzel because I see every day as an opportunity to make a positive impact. The company gives me space to do so and encourages it. It's a very empowering feeling, and highly motivating. We also have a lot of flexibility in how we want to work, which suits me perfectly as I have a couple of small children who mean everything to me.” Puzzel employee Here are just a few examples of what makes Puzzel a fantastic company to work for: 💚 Mental Health platform access 🧑🏻‍🍼 Enhanced parental leave 🖥️ Enhanced WFH tools 🧳 Company wide holidays/offsites 🧠 L&D budget Follow their profile on Flexa to discover life at Puzzel and be the first to hear about new opportunities! 🔗 https://tinyurl.com/2wzctbv7...Show more

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Puzzel

1y

State of Contact Centres 2025: Backed by insights from over 1,500 CX leaders, our latest research dives into the challenges, trends, and opportunities shaping CX in 2025 and beyond. From the growing role of AI to strategies for agent empowerment, get the tips you need to prepare your contact centre for what’s next....Show more

www.puzzel.com

State of Contact Centres 2025 | Puzzel

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Puzzel awards and accolades

Best Mid-Market Contact Center Platform, CX Today, 2024
Leading CX Vendor 2024, Frost and Sullivan, 2024

Jobs at Puzzel

Associate AI Solutions Specialist

Copenhagen

View job

Employee reviews at Puzzel

Puzzel has an employee rating of 4.3 out of 5 stars, based on 74 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Puzzel employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by category

4.5

Work/Life balance

4.3

Culture and values

4.2

Diversity and inclusion

4.1

Compensation and benefits

4.0

Career opportunities

3.9

Senior management

Employee reviews

Account executiveFormer employee

4.0

Great growth opportunities but challenging sales environment

Puzzel

Puzzel Snapshot