Reliability Center Inc Snapshot
Reliability Center, Inc. (RCI) helps companies learn from failure. The training and consulting firm specializes in root cause analysis (RCA) -- pinpointing the underlying reasons for problems and developing strategies for improving performance. In addition to mentoring and assessments, RCI offers on-site and public workshops to train employees in its methodologies. It also sells related books and software; its PROACT suite of applications is a knowledge management and analysis system that automates the RCA investigation process. Clients include Abbott Laboratories, Northrop Grumman, and Eastman Chemical.