ServiceBench Snapshot
You know that whatever you buy always seems to break just after the warranty expires, and ServiceBench makes it possible for the manufacturer to know just what that date is. The company produces software that enables customers to manage their Web-based service offerings. Customers use ServiceBench's products to evaluate warranty claims, product registration, and service records. The company also offers services, including consulting, support, and training. ServiceBench's customers come from a variety of industries, such as consumer goods, retail, and manufacturing. The company was founded in 1995. ServiceBench was acquired by N.E.W. Customer Service Companies in 2008.