Televerde Snapshot
Our mission is to provide innovative solutions and services to our clients that drive revenue and maximize outcomes so we can enable all people, regardless of background or circumstance, to unleash their full potential. Our vision is to establish Televerde as the premier customer experience and revenue creation partner while doing everything in our power to help all companies see the value in second-chance hiring and to fully embrace the second-chance community.
At Televerde, we pride ourselves on being the go-to partner for sales, marketing, and customer experience solutions, offering revenue as a service coupled with the human touch. Leveraging top-notch technology and a resilient operating model, we adeptly navigate fluctuating market conditions to deliver exceptional results for our clients, including renowned B2B companies such as SAP and Securus Technologies. Since our inception in 1995, we have successfully generated over $12B in revenue for our partners.
Our commitment to second-chance employment is at the heart of our operations, empowering individuals to rediscover their potential and make meaningful contributions to society. A significant portion of our global workforce, comprising over 600 dedicated professionals, is made up of incarcerated women, who operate out of eight of our 11 contact centers, embodying 70% of our team.
Our unique approach to employment has not only fostered personal growth but has also proven to be a successful business model, as evidenced by a study conducted by the Arizona State University Seidman Research Institute. The findings highlight the remarkable achievements of Televerde's program participants, who demonstrate higher rates of employment, income, and education and significantly lower rates of recidivism compared to other formerly incarcerated females in the United States. At Televerde, we are not just building a business; we are nurturing a community where everyone has the opportunity to thrive.
Our commitment to second-chance employment is at the heart of our operations, empowering individuals to rediscover their potential and make meaningful contributions to society. A significant portion of our global workforce, comprising over 600 dedicated professionals, is made up of incarcerated women, who operate out of eight of our 11 contact centers, embodying 70% of our team.
Our unique approach to employment has not only fostered personal growth but has also proven to be a successful business model, as evidenced by a study conducted by the Arizona State University Seidman Research Institute. The findings highlight the remarkable achievements of Televerde's program participants, who demonstrate higher rates of employment, income, and education and significantly lower rates of recidivism compared to other formerly incarcerated females in the United States. At Televerde, we are not just building a business; we are nurturing a community where everyone has the opportunity to thrive.
