5.0
27 Feb 2026
Recommend
CEO approval
Business outlook
Pros
Supportive team environment and helpful senior engineers. Good opportunity to learn networking and IT support skills. Hands-on experience with real systems and users. Exposure to both Helpdesk and network operations. Good environment to improve technical and communication skills.
Cons
Sometimes workload can be high during busy periods. Limited decision-making authority as a junior employee. Some tasks can be repetitive in Helpdesk role.