3 Birds Reviews

2.7

29% would recommend to a friend

(49 total reviews)

Kristen Judd

50% approve of CEO

26% positive business outlook

3 Birds has an employee rating of 2.7 out of 5 stars, based on 49 company reviews on Glassdoor which indicates that most employees have an average working experience there. The 3 Birds employee rating is 27% below average for employers within the Media and communication industry (3.7 stars).

Reviews by job title

49 reviews
2.0
6 May 2019

Disappointed

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Leaving this was a bittersweet breath of fresh air that I knew I needed but was hesitant to take. Between missing/incorrect checks, mold in the ceilings, broken bathrooms, lack of essential supplies (toilet paper), horrible crisis management, horrible project planning, disregard for employee concerns (regarding all the previously stated issues), untrained leadership and hints of unchecked racism, it’s difficult to leave any positive words behind about my experience at 3 Birds Marketing. The positives I can think of is that it showed by the red flags for future companies, offered me my first steps into my career and gave me the opportunity to meet some amazing people along the way. And I suppose the casual dress code was nice.

Cons

I find the President and CEO of the company to be overbearing, uninformed and apathetic towards their team and product. This could be a false observation, but based on their interactions with each other and the way that they respond to any feedback about the product or company - it is how they are viewed. Arguing over each other constantly puts productivity at a standstill and leaves the team confused on what the current company goals are. Referring to people as a cost, not being bothered with employe concerns and seemingly refusing to be empathetic towards the loss of amazing team members drives a stake in the hearts of those that work underneath them. Organization and communication of the company is something that they “seemed” to be working on before I left but lacked greatly in the time that I was there (regarding layoffs, products, projects, etc). With little training, quick promotions and constant turnover, it is difficult for an employee to know what duties their job entails and how to properly support the team. Any changes to current methods are a hit-or-miss on whether they are taken as decent recommendations, depending on who you speak to and how they feel that day.

1.0
29 Mar 2019

TOXIC

Recommend
CEO approval
Business outlook

Pros

Free snacks and coffee...that’s it.

Cons

Your typical toxic work environment BUT so much worse. Here’s a summary of important things the world should know: - hourly employee paychecks were almost always wrong, missing PTO/holidays or sometimes just missing hours owed in general with no explanation as to why -upper management hate their jobs and do anything to get out of coming to works, lots of “sicknesses” or “back pain” excuses. -upper management frequently watches sports or online shops when people are working as fast as they can to meet a deadline. They also love to loudly gossip about the employees and share their business within earshot. - was once told to “sit down” like I was in a high school classroom, this job was so strange because it was kind of like being in school, it had that “need to ask permission to go pee” vibe. - Once we were taken into a conference room and cussed at because we weren’t “working fast enough”. They also often used food as an incentive to get people to work faster or stay longer than 8 hours and then used this as leverage, for example “we bought you lunch so now you need to stay til 7 o’clock or come in on Saturday” - some racist, ageist, and body shaming comments were made... mostly from fellow employees. - they just laid off the entire evaluations department (10+ people) because their jobs were outsourced to India, this company is “unAmerican” -quantity over quality is king, clients aren’t getting what they pay for. - mold growing in the ceiling tiles, toilets barely flushed and were frequently broken, sinks dripped-no one cared. One time there no paper towels in the bathroom or kitchen for a little over a week. - just for fun: one of the owners is a heavy cigar smoker and tosses his used cigars into piles around the outside of the building, looks like literal piles of poop...so it’s somehow fitting, a metaphor if you will.

1.0
20 Sept 2018

The Fish Rots from the Head

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. Casual Dress Code 2. Schedule flexibility - almost no one ever keeps track of sick days, people being in late, or when people work from home. 3. Lots of social events - People go out drinking a lot to drown their sorrows about work. 4. Because of high turnover, it's possible to get a job you are under-qualified for. Great experience building.

Cons

1. The company was caught by the NC Department of Commerce to be misclassifying a number of workers as contractors rather than properly classifying them as employees. When the company was informed, they subtly switched the classification of around 20 employees with no explanation, no apology, and no financial restitution for unpaid wages, overtime, or benefits. This misclassification had been going on for at least 3 years. 2. The three founders are a mess - The President regularly and without apology yells at people beneath him. He has no consideration for people in the company, often raising the volume of his computer to max, so that everyone in the main room of the office can hear his phone call/music, desks vibrate, and it is impossible to concentrate. He also has "ideas" and derails the dev cycle so his pet projects can get work while necessary projects get sidelined. The CEO is constantly battling her husband and father for control of the company that she is CEO of. She puts off dealing with pertinent issues in the company, then gets mad when people come to her when a problem she put off is finally at a breaking point. The CFO has a constantly rotating 1 person finance team, but when finance issues come up, he will claim he's working on "more important things" (like seeking out more investors to save the dying company) than making sure employees are paid properly. 3. Finances are Bad - Payroll was missed several times in 2017, along with significant layoffs. Evaluators were not paid full paychecks in July 2018, and didn't get their full payments until the next pay period. 3 Birds is constantly courting investors and behaving like a startup even though the company is more than 7 years old. It seems like they are getting new investors to pay for their old debts to previous investors. (This was even mentioned during a recent Forum Friday) Vendors go unpaid until service is about to be canceled and even then, vendors are not paid the fully owed amounts. At the end of 2017, they changed healthcare and benefits providers to try and save money on expenses (two months after the open enrollment period in October), and provided worse plans. They also switched from Salesforce to Zoho in an attempt to pay the least possible for CRM services, and in doing so have created a mess. The only way to get a raise at 3 birds is to threaten to leave. Valuable employees are told there's no money for raises while mediocre employees with job offers elsewhere are given significant raises. The upstairs was recently vacated with talk of "subletting" the space for extra income. The snacks promised on job descriptions and the company website are next to non-existent. If the founders are in a good mood, a client is coming into town, or a new contract gets signed, there might be snacks for a week, and then they run out and are not replenished for months because of lack of funds. 4. 3 Birds is an email marketing company that can't get emails in inboxes. The deliver-ability rate is abysmal. They can't even send emails from their own email addresses without the messages going to spam. 5. Management is Driving People Away - Many people leave with no signs of being replaced. An executive team member left, and management did not inform anyone or her team, instead asking her to do some after hours work while employed elsewhere. At the end of the day, 3 Birds cares more about pennies in the bank than the employees that keep the company going. 3 Birds will work you to the bone, and then ask for more. The pay is too low and the benefits too sparse to justify the regular mistreatment employees receive from management. A complete overhaul of the executive level or being bought out might be able to save 3 Birds in the long run, but while present executives remain, financial mismanagement, verbal abuse, and an inability to see when a product is failing will no doubt lead to the inevitable end of 3 Birds.

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Glassdoor has 64 3 Birds reviews submitted anonymously by 3 Birds employees. Read employee reviews and ratings on Glassdoor to decide if 3 Birds is right for you.