6y
We can agree on one thing - our front line staff is the best in the industry. The Field Operations position is a 100% travel position and because we work with hospital systems and other healthcare organizations, these facilities are open 24/7. The work we perform has to be done with the least impact to patient care, so sometimes our work hours are not ideal and sometimes we work long days. This can be tough on work/life balance. We try to set up these expectations during the hiring process and look to promote internally when we can to get people off the road.
As far as your comments directed at our CEO, just because people have nice things does not mean they are less humble. Anyone at 3-D that has been the recipient of our CEO's generosity and support during a personal tragedy or hardship could attest to this. Our CEO's success in his 20+ years in the healthcare IT industry, the car he drives and his mode of transportation to meetings is not relevant to an employment review on our company.
The fact is, I think you would be hard pressed to actually find another CEO for any other similar company, that shows up PERIOD on site at a facility in another state (rural or otherwise) to kick off a project, have a meeting, check in on operations, do a quality check, etc. Why does it matter if he flew in on a private jet, drove a car, or came in on a scooter. He shows up because he cares about our clients and our staff and a plane gets you there quicker.
As far as your comment that we "overcharge struggling healthcare systems", if this is the case, then why do our clients continue to use us and refer us to their colleagues? Most of our new business is from word of mouth referrals from current or previous clients. There are literally thousands of companies that perform the same services we do nationally. Large healthcare systems have to go through quoting, pricing and bidding procedures that include getting the prices of several service providers. The answer is, we continue to get the work because our pricing is fair and we complete the work successfully within their timeline.
Unfortunately, the internet and social media platforms have become an outlet for people to anonymously trash their former employers with no responsibility for the information to actually be factual or credible, while the employer cannot comment on why a particular employee has been terminated. Happily employed people do not tend to aggressively seek out ways to comment on their current employer - they are too busy working and being happy!
We hope you rejoin the workforce as a happily employed person too. Good Luck to you.
