Question 1

Does 5CA pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, 5CA employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at 5CA. This rating has improved by 5% over the last 12 months.

Question 2

How satisfied are employees working at 5CA?

Accepted Answer

73% of 5CA employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated 5CA 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.3 for career opportunities.

Question 3

What are the top reviewed jobs at 5CA?

Accepted Answer

Gaming Support Agent (247), Customer Service Representative (100), Customer Service Agent (78), Customer Support Agent (70), Team Lead (56), Customer Support (55), Remote Gaming Support Agent (49), Player Support Agent (31), Team Leader (31), Customer Support Representative (30), Agent (28), Customer Service (27), Game Support Agent (18), Senior Agent (18), Customer Support Specialist (13)

Question 4

What are the pros of working at 5CA according to real employee reviews?

Accepted Answer

"Work from home is great" ((in 169 reviews)); "The only pro I can think of at the moment is the great people you meet at the company ( colleagues )." ((in 79 reviews)); "The colleagues are nice" ((in 66 reviews)); "I've been working with great teams in 5CA for almost 5 years now." ((in 42 reviews)); "The training is good, work at home" ((in 27 reviews))

Question 5

What are the cons of working at 5CA according to real employee reviews?

Accepted Answer

"The company offers low salaries with little to no possibility to grow within the company." ((in 103 reviews)); "Low pay (but that will depend on your country and the kind of contract you will have)." ((in 75 reviews)); "Instead you get fired as a merry christmas due to no job security no matter who you are or what contract you have" ((in 55 reviews)); "No benefits and no team meetings" ((in 52 reviews)); "Bad management and not considerate" ((in 50 reviews))

Question 6

What are employees saying about 5CA redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about 5CA redundancy and their outlook for job security at 5CA in 2026.

Question 7

What are the top reviewed 5CA locations?

Accepted Answer

Sydney, Melbourne

5CA

5CA Reviews

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Positive work environment with some training challenges

Great work-life balance but poor retention practices

Easy work and WFH, but pay is low

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