The epitome of corporate investors ruining another family business.
Pros
This whole review is for their corporate office/kitchen in Alameda, not the retail stores. They will offer you a good wage, a good schedule, a good ego stroke, a bonus structure that sounds great but you will never see a bonus and you will soon be working on your days off (for zero compensation) because they cant rehire people as fast as they indiscriminately let them go and the praise for working extra to get the job done is few & fair between or generally nonexistent. If you want to dissuade someone from working in the food industry, this is the place.
Cons
Bad insurance (always a promise that they are getting better but it never materializes). No 401K (really?? Also, a promise for one but never happens). 10-12 hour days are the norm if youre on salary. Many people work 7 days straight with no day off on top of their normal schedule (so 10-12 day weeks are common) & once you do that, they will expect that each & every time they are short-handed, which is very often. When you tell them that they need to hire more people to replace the ones they just fired, they will tell you that you just need to work more...again, for no compensation. They will offer you alot of money to come work for them & once youre in & fix everything thats wrong with them, they will let you go. Its the standard story youve heard 100 times; investors "save" family business that filed bankruptcy (twice), hire talent from local high-end markets & restaurants to "be a part of the team and grow the business", once the experienced people set everything up & put all the processes in place, they will let them go, for no reason whatsoever, they have done that with many people that set up their kitchen and all their processes. That leaves nobody to run the place but inexperienced & overworked grunts. They have no passion for food, no care for their employees (see above regarding insurance/401K/schedule), no compassion for overworked employees and absolutely no remorse when they decide to eliminate your position. Absolutely zero consideration for the balance of life/work, there is no balance, they expect you to drop your whole life because they cant keep good people. They frequently "clean-house" where they will fire all their store managers (and sometimes all the staff, just look at their Careers link) & rehire cheaper, inexperienced people so theres a constant state of training people, if thats not a prime example of poor upper management and greed, Im not sure what is. This is exactly the kind of place that gives the food service business a bad name. Ive been in this business a long time, this place will not survive under this management for long and will probably kill the AG Ferrari name for good. And please get Mr Fearrari off the this page as the CEO, youre just dragging his name through the mud... Jarett Peppard, hes the new CEO.