Does AA Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, AA Insurance employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at AA Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at AA Insurance?

63% of AA Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AA Insurance 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at AA Insurance?

Customer Service Representative (30) , Sales Representative (8) , Sales and Service Representative (7) , Customer Manager (5) , Business Analyst (4) , Sales Associate (4) , Claims (3) , Claims Representative (3) , Consultant (3) , Pricing Analyst (3) , Sales Advisor (3) , Sales Agent (3) , Team Leader (3) , Claims Handler (2) , Claims Specialist (2)

What are the pros of working at AA Insurance according to real employee reviews?

"People are great and they have a vision" ((in 21 reviews)); "great culture and experience here" ((in 21 reviews)); "Good training and onboarding process" ((in 8 reviews)); "Work from home, good team" ((in 7 reviews)); "Company culture is great" ((in 6 reviews))

What are the cons of working at AA Insurance according to real employee reviews?

"Micro management" ((in 7 reviews)); "Managers have little to no experience in the roles they are overseeing (Very disconnected from teams and the work they are doing)." ((in 4 reviews)); "Rosters create a bit of a mixed work life balance, leading to working the casual Saturday or very unsociable shifts such as 12" ((in 3 reviews)); "ok salary but limited career opportunities" ((in 3 reviews))

AA Insurance Reviews

3.5

63% would recommend to a friend

(186 total reviews)

Michelle James

71% approve of CEO

61% positive business outlook

Ratings by category

4.1

Diversity and inclusion

3.6

Culture and values

3.5

Work/Life balance

3.3

Senior management

3.3

Compensation and benefits

3.1

Career opportunities

AA Insurance has an employee rating of 3.5 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AA Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

186 reviews

4.0

2 July 2024

Great place to work!

Team leader

Recommend

CEO approval

Business outlook

Pros

Opportunities to progress and if you're a good worker they look after you. Supportive environment and great people. They care about your wellbeing, great flexibility for parents, staff were taken care of during covid.

Cons

Incredibly busy and under resourced. When you want to make change there is lots of red tape.

AA Insurance Response

1y

Thank you for taking the time to leave a review of your experience at AA Insurance. We appreciate and value your input as an employee and we encourage you to contact our People & Capability team any time to discuss how we can improve in the future.

5.0

18 Jan 2023

Great company

Claims assistant

Recommend

CEO approval

Business outlook

Pros

One of the best companies I have worked for. Great company values that staff stick by. Amazing atmosphere and very supportive

Cons

Could be busy at times

AA Insurance Response

3y

Thank you for taking the time to leave a review of your experience at AA Insurance. We value all our current and former employees’ feedback and will pass it onto our People & Capability team. All the best for your career ahead!

1.0

12 Apr 2023

Wouldn't recommend unless you want to get stuck in a rut

Technical solutions specialist

Recommend

CEO approval

Business outlook

Pros

- Your colleagues are pretty nice people

Cons

- Management has a detached reality from other staffing - Lack of incentives to work hard (no recognition, pay and praise wise) - Absolutely useless front line staff, refuse to be a customer here as the service is abysmal - Recommendations for business and process improvement just get the head nod and nothing gets done regarding it - Systems are 10 years outdated - Its basically high school, who you know not what you know (you can have all the project management experience and prior experience and won't get the role because someone knows the recruiter or their team leader) - They praise their genuine values, however, this has all been pushed aside and there is no accountability from high level management

AA Insurance Response

3y

Thank you for taking the time to leave a review of your experience at AA Insurance. We value all our current and former employees’ feedback and will pass it onto our People & Capability team. We encourage you to contact our People & Capability team any time to discuss how we can improve in the future. We wish you all the best for your career ahead.

Viewing 1 - 3 of 186 Reviews

AA Insurance

AA Insurance Reviews

Ratings by category

Reviews by job title

Great place to work!

Great company

Wouldn't recommend unless you want to get stuck in a rut

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