Does AAA The Auto Club Group pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA The Auto Club Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at AAA The Auto Club Group. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at AAA The Auto Club Group?

41% of AAA The Auto Club Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA The Auto Club Group 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at AAA The Auto Club Group?

Insurance Agent (81) , Customer Service Representative (42) , Insurance Sales Agent (35) , Licensed Insurance Agent (32) , Manager (24) , Travel Agent (20) , Dispatcher (17) , Member Representative (13) , Member Service Representative (13) , Claims Adjuster (11) , Customer Service Representative (CSR) (11) , Sales (11) , Sales Associate (11) , Travel Consultant (11) , Claims Representative (10)

What are the pros of working at AAA The Auto Club Group according to real employee reviews?

"Benefits start after 30 days and they are actually good and affordable." ((in 122 reviews)); "Pay is good." ((in 80 reviews)); "I met some great people at Auto Club South and they really tried to establish a family atmosphere." ((in 42 reviews)); "Work from home was cool" ((in 31 reviews)); "Great coworkers and travel discounts" ((in 28 reviews))

What are the cons of working at AAA The Auto Club Group according to real employee reviews?

"Direct managers have no control over what happens in their offices." ((in 25 reviews)); "Bad Upper Management in Michigan is ruining this company" ((in 22 reviews)); "Low salary compared to documented competition." ((in 18 reviews)); "Everyday you got punished, and bullied by directors, and supervisors." ((in 17 reviews)); "Poor management and leadership." ((in 12 reviews))

What are employees saying about AAA The Auto Club Group redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA The Auto Club Group redundancy and their outlook for job security at AAA The Auto Club Group in 2026.

AAA The Auto Club Group Reviews

3.2

41% would recommend to a friend

(1,117 total reviews)

Joe Richardson

58% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,117 reviews)

AAA The Auto Club Group has an employee rating of 3.2 out of 5 stars, based on 1,117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA The Auto Club Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

5.0

5 Sept 2024

good

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Overall it was a good experience

Cons

Not as I can think of.

AAA The Auto Club Group Response

1y

Thank you for taking the time to submit a review. We appreciate your time and are happy to hear that you had a good experience working here in the past.

5.0

16 Feb 2024

All Good

Manager

Recommend

CEO approval

Business outlook

Pros

The Pay and the culture.

Cons

Commute time and finding parking

AAA The Auto Club Group Response

2y

Thank you for taking the time to share your feedback. We strive to provide an environment where associates feel they’re valued, treated fairly and respected. We are happy to hear you have had a positive experience as a current employee. Thank you for everything that you do!

3.0

23 Aug 2022

Not bad

Finance

Recommend

CEO approval

Business outlook

Pros

people and systems and flexibility

Cons

systems a litte too outdated

AAA The Auto Club Group Response

3y

Thank you so much for sharing your wonderful experience at AAA The Auto Club Group! We thank you for contributions over your many years of service. We truly appreciate hearing all of the experiences from our former employees.

Viewing 1 - 3 of 1,117 Reviews

Jobs at AAA The Auto Club Group

Service Advisor

Cary, NC

·

USD 50K - USD 65K /yr

(Employer provided)

View job

Branch Customer Service Representative - Fort Collins, CO

Fort Collins, CO

·

USD 42K - USD 57K /yr

(Glassdoor Est.)

View job

Automotive Technician (General Service, C, B & A Levels)

Forest Acres, Richland, SC

View job

Automotive Technician (General Service, C, B & A Levels)

Asheville, NC

View job

Automotive Technician B

Matthews, NC

·

USD 40K - USD 85K /yr

(Employer provided)

View job