ACARA Reviews

3.3

51% would recommend to a friend

(22 total reviews)

Robert Randall

49% approve of CEO

48% positive business outlook

ACARA has an employee rating of 3.3 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ACARA employee rating is in line with the average (within 1 standard deviation) for employers within the Government and public administration industry (3.7 stars).

Reviews by job title

22 reviews
1.0
12 June 2014

It was the best of times, became the worst of times

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ACARA is an independent government authority with the goal of improving learning for young Australians through world-class school curriculum, assessment and reporting. The majority of staff are generally incredibly passionate, knowledgeable, intelligent and friendly. It is a great workplace if you genuinely want to make a difference to Australia's future by improving educational outcomes for K-12 school students. It has attracted staff who work tirelessly and selfishly to achieve these goals. If you can tolerate the many cons, then the pros are great. The pay is above industry average, the offices are well located, modern and well resourced. There is a union (as there is in all government agencies and authorities) which provide some limited support when it comes to (repeated) restructures and the enterprise bargaining agreement. However, union membership is as low as 5-10% of the staff. Theoretically the hours are flexible and you can on occasion work from home.

Cons

It appears that the only positive reviews this organisation has, appear to be thinly disguised internal communications attempts to rectify the well-deserved scathing reviews of the CEO and executive. The vast majority of the staff are extremely dissatisfied with the current leadership. Government funding and the changing political landscape does, in part contribute to the feelings of insecurity. However, the biggest con to ACARA is the toxic workplace environment. The environment is full of cronyism, bullying, inconsistent application of rules, manipulation and an expectation to work far beyond your job description with little to no recognition. Staff accept that difficult decisions have had to be made, and generally accept these in the best interests of the organisation and the educational outcomes of young Australians. However, the main cause of unhappiness of the staff is the culture and the poor leadership of the executive and CEO. The CEO and executive demonstrate and promote a culture that is, for most, becoming intolerable. The executive are seen as corrupt, insecure, defensive. It is not uncommon for staff members to leave the office in tears due to the way they are spoken to, bullied, and manipulated. Some staff do thrive in this environment, if they mirror the executive's behaviour, which most refuse to do. Any attempt by staff to attempt to address their grievances are met with a HR team who has had a 100% turnover, know few staff and only serve to protect the executives bullying and mismanagement. Restructures are frequent and are managed badly.

1.0
19 Dec 2014

Toxic and challenging

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Modern offices, some very nice genuine people, great location. Above average salary, close to station and shops.

Cons

Total disregard for public funds, special deals done with internal staff and contractors, no consistent adherence to anything, CEO turns a blind eye. Timesheet fraud, contract mismanagement, puffed up Execs, they have it all. Unpleasant, highly political environment, favouritism runs rampant.

2.0
24 July 2014
Recommend
CEO approval
Business outlook

Pros

Challenging IT projects. Some tough deadlines, but usually okay. Lots of different backgrounds on the team which is great: private sector, public sector, etc. My School and reporting related work complex but good. Multicultural mix is fun. Working with people across ACARA generally fine. Project mgt. could a bit better to avoid last minute hassles.

Cons

Management just retrenched one of my mates. Told everyone via email he had "accepted" a redundancy. How do you accept involuntary redundancy? Typical of regular bull used on staff. Not right. Everyone knows mgt's cutting staff numbers. Everyone knows IR is happening. Why lie to everyone? Just makes them look dumb.

Viewing 1 - 3 of 22 Reviews

Glassdoor has 29 ACARA reviews submitted anonymously by ACARA employees. Read employee reviews and ratings on Glassdoor to decide if ACARA is right for you.