ADT Reviews

3.0

43% would recommend to a friend

(5,194 total reviews)
avatar

Jim DeVries

49% approve of CEO

37% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,194 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

5K reviews
4.0
6 Sept 2017

Customer service and retentions

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Money is good. Leads are provided.

Cons

Micro managing is appalling. No sales script. Manager does not know how to sell

2.0
8 Feb 2023
Recommend
CEO approval
Business outlook

Pros

good client base, trying hard to do the right thing.

Cons

no training or direction, zero loyalty or recognition of hard work. Reducing experienced workforce in favour of graduates with zero industry knowledge or expertise.

Viewing 1 - 3 of 5,194 Reviews

Glassdoor has 5,643 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.