Does AGrader Learning Centre pay their employees well?

According to anonymously submitted Glassdoor reviews, AGrader Learning Centre employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at AGrader Learning Centre. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at AGrader Learning Centre?

86% of AGrader Learning Centre employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AGrader Learning Centre 4.1 out of 5 for work life balance, 4.1 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at AGrader Learning Centre?

Customer Service Officer (17) , Teacher (15) , Customer Service (8) , Customer Service Representative (8) , Tutor (7) , Math Tutor (6) , Administrative Assistant (5) , Curriculum Writer (5) , Education Specialist (5) , Centre Manager (4) , English Teacher (3) , Accounting Assistant (2) , Curriculum Developer (2) , Customer Service Representative (CSR) (2) , Digital Marketing Executive (2)

What are the pros of working at AGrader Learning Centre according to real employee reviews?

"Colleagues are friendly and helpful" ((in 25 reviews)); "The management is approachable and open to feedback, which makes for a positive and encouraging work environment." ((in 14 reviews)); "Great working environment with understanding bosses" ((in 11 reviews)); "A dedicated and friendly team" ((in 8 reviews)); "Good team lead by a good manager." ((in 5 reviews))

What are the cons of working at AGrader Learning Centre according to real employee reviews?

"low pay" ((in 6 reviews)); "fixed working hours might not be suitable for the schedules for some people" ((in 5 reviews)); "No employee benefits at all." ((in 3 reviews)); "lack of career progression within the company" ((in 3 reviews))

AGrader Learning Centre Reviews

4.3

86% would recommend to a friend

(125 total reviews)

67% positive business outlook

AGrader Learning Centre has an employee rating of 4.3 out of 5 stars, based on 125 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The AGrader Learning Centre employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

125 reviews

3.0

11 July 2023

HI

Teacher

Recommend

CEO approval

Business outlook

Pros

yes its quite good i think

Cons

nothing to complain about there.

1.0

27 Apr 2021

Do not work here

Customer service operator

Recommend

CEO approval

Business outlook

Pros

Formed strong bonds with the other part-time staff. Teachers are caring and dedicated. Somewhat flexible schedule, cute kids

Cons

- low pay - micromanaged (monitored via cctv, discord; manager has ability to control your computer) - need to hardsell the tuition brand + cold call parents - not appreciated and recognised for efforts unless tasks completed are dictated by manager - going the extra mile is not met with support - last minute instructions are given all the time - manager is uncontactable when problems arise - jobscope is different (much harder) from what is stated on recruiting website - pay is different from stated - subjective performance pay, not allowed to question it as it is at discretion of manager - 80 hour unpaid training needs to be done by CSO in free time. - all questions are met with "have you not watched the video?" despite claims of no blaming culture

AGrader Learning Centre Response

4y

Thank you for sharing your feedback with us, I’m extremely apologetic that your time working at AGrader wasn’t ideal. We recognize that this happened at our Hougang branch (a franchised branch) however as central management (HQ), we take full responsibility for the negative events that occurred. We (HQ) do not tolerate any practice that would result in a toxic work culture / environment and have reached out to the involved parties to take the necessary steps to resolve the issues. For any further feedback, please feel free to reach out to us (HQ) directly at 9720 2533 and we’ll do our best to assist.

2.0

17 Sept 2024

Poor management

Part time cso

Recommend

CEO approval

Business outlook

Pros

Great environment to be in

Cons

Poor management and frequent unfairness

Viewing 1 - 3 of 125 Reviews

Jobs at AGrader Learning Centre

Teaching Specialist (Full-Time)

Part-Time Customer Service Officer — Yishun (Northpoint)

View job

Part-Time Customer Service Officer — Clementi (321 Clementi)

Tuition Teacher Specialist (Freelance) - Primary English & Creative Writing

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