Does ASD - Answering Service for Directors pay their employees well?

According to anonymously submitted Glassdoor reviews, ASD - Answering Service for Directors employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at ASD - Answering Service for Directors. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at ASD - Answering Service for Directors?

59% of ASD - Answering Service for Directors employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ASD - Answering Service for Directors 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at ASD - Answering Service for Directors?

Call Specialist (57) , Advanced Call Specialist (10) , Call Center Specialist (10) , Customer Service Representative (8) , Call Specialist Trainer (6) , Senior Call Specialist (5) , Advanced Trainee (3) , Assistant Supervisor (3) , Call Center Representative (3) , Customer Service Representative (CSR) (2) , Operations Supervisor (2) , Senior Call Center Representative (2)

What are the pros of working at ASD - Answering Service for Directors according to real employee reviews?

"Paid and thorough training process" ((in 7 reviews)); "Option to excercise in office for extra bonuses" ((in 5 reviews)); "They look for compassionate people with nice phone voices." ((in 4 reviews)); "Good benefit options for health, 401k etc" ((in 4 reviews)); "I like the flexible hours, pay ray, time and half on the weekend." ((in 4 reviews))

What are the cons of working at ASD - Answering Service for Directors according to real employee reviews?

"Low initial rate of pay some supervisors are absolutely wonderful while others higher up the ladder are the exact opposite." ((in 6 reviews)); "Managers are ill equipped to have that job title." ((in 5 reviews)); "Pay, nepotism, favoritism, incompetence, poor benefits, mandatory shifts, no support, no engagement, no respect." ((in 5 reviews)); "You only get a 30 minute break!" ((in 4 reviews)); "50 min break per shift" ((in 4 reviews))

ASD - Answering Service for Directors Reviews

3.4

59% would recommend to a friend

(161 total reviews)

Kathy Kelley, Marty Czachor Jr and Kevin Czachor

69% approve of CEO

43% positive business outlook

ASD - Answering Service for Directors has an employee rating of 3.4 out of 5 stars, based on 161 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ASD - Answering Service for Directors employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

161 reviews

1.0

25 June 2026

Working from home is great, but job security lacks

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Working from home is the only pro

Cons

Everything else. This company claims to care about you and support you, but does not hesitate to terminate you for things that are out of your control. If your power goes out, too bad. You're out of a job.

1.0

18 June 2026

High-Stakes Testing with Limited Hands-On Training

Call specialist

Recommend

CEO approval

Business outlook

Pros

Remote work opportunity, meaningful service to families, supportive coworkers during training, flexible part-time schedule, company provides equipment and clear procedures.

Cons

Training was heavily lecture-based, very little hands-on practice, information overload, high-stakes exam, no retest opportunity, termination for scoring below 80%, limited engagement, stressful onboarding process.

3.0

4 June 2026

NO maternity leave available

Call specialist

Recommend

CEO approval

Business outlook

Pros

They offer-Benefits, bonuses, and gifts,

Cons

NO maternity leave yet prideful to be a “family business”

Viewing 1 - 3 of 161 Reviews