AWeber Reviews

3.7

67% would recommend to a friend

(85 total reviews)
avatar

Tom Kulzer

63% approve of CEO

59% positive business outlook

AWeber has an employee rating of 3.7 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AWeber employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

85 reviews
1.0
2 Jan 2016

Dante's Inferno

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lunch. The kitchen crew is amazing. All-you-can-eat healthy, gourmet, beautifully crafted yumminess. Vegan, veggie, gluten free, or carnivor. No one goes away hungry. Ever. Facilities are pretty nice. Even though they are in the middle of nowhere.

Cons

- Abrasive executive management style - High turnover rate, especially among technical team - Information is micro-managed, and communicated selectively. - Under stress the executive team’s behavior becomes more controlling, secretive, defensive, and untrusting The organization suffers from an assortment of disabilities, dysfunctions and diseases that no amount of incremental therapy can cure. The executive team is by and large a group of bullying, conniving, dishonest, bickering, blame-fixing, scapegoating, tyrants. Which would be tolerable if only they demonstrated competence, accountability or just a modicum of wisdom. But alas. Not any of the above. The place is over managed and under-led. While the executive teams claims they want self-directed work teams with distributed decision making capabilities, and “leadership at every level” (and have sponsored company-wide training workshops on the topic), they maintain an autocratic and authoriitarian executive management-dominated system. This is worse than poor implementation. It is self-defeating hypocrisy. (Then again it could also be insanity.) The executive group's command and control micromanagement has reduced employee empowerment to "You have a choice: do what you've been told, or else we’ll fire you.” They have destroyed a once promising culture by creating bitterness, cynicism and mistrust at all levels. What ever you do, don’t remark on the Emperor’s new clothes. Candor is not safe. Truth is treason. AWeber engages in extensive marketing and PR campaigns which attempt to lure not just customers but job candidates with an image of what a great employer they are. But scratch the surface and get past the veneer: The core values of AWeber have become a myth, a bunch of hot air. They run as deep as the etching on the glass with which they were printed. The values and future vision are ignored by the executive team whenever that is more convenient for the bottom line or their own egos. The executive team has also descended into a swamp of legalism with implicit mechanisms of fear instead of practices that breed trust and responsibility. Employees are viewed and treated like children that need adult supervision. Before you get too far in thinking about rented out a few hours of life every day in exchange for a paycheck by working there, first you might inquire, for example, about the Social Media Policy. (It was dated last year but it seems to have come from a decade a ago.) What will be next? A doctor's note for sick days? Management has apparently learned very little from the many many exit interviews they've received over the years. The folks at the top see what they want to see, and hear what they want to hear. They seem to think of people as cogs in the machine, parts with no soul, no direction of their own. All their people are simply fungible resources. The executive team's level of paradigm paralysis is matched only by their narcissism. Vascitate ogni speranza, voi ch'intrate.

2.0
4 Jan 2015

All good things come to an end.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free Lunch that is typically pretty good and served by an awesome kitchen staff. Game Rooms, Ping Pong, Pool, Slides, and a nice looking area to work in. They do provide benefits, although the coverage isn't nearly as good as it use to be. The job is pretty easy. Most things move at a very slow pace, so unless something is broken, you generally aren't being rushed. This can either be a good thing or a bad thing depending on the type of person you are. Company pays for pretty cool holiday parties & events. These pretty much always have a good turn out. The majority of people who work here are actually really cool & intelligent people. You are pretty much guaranteed to make some good friends here.

Cons

To preface this, I used to love working here. I never thought I'd be writing this. But as many other reviews have already mentioned, this place is quickly going downhill. It's been kind of sad for me to slowly watch this once great company turn into the toxic and unfulfilling place it has become today. There were no clear responsibilities for my position, as what I did for the team changed very frequently. I was consistently made promises that were broken after stringing me along for months. I had a number of encounters with other employees that were borderline insane and unbelievable. I made a number of suggestions that were turned down, only to be implemented later with credit being provided elsewhere. I'd love to be able to say that I was the only person this happened to, but I can't. Everyone here is underpaid. They will generally justify it through saying they pay for your lunch, benefits, and you get a Christmas bonus. The benefits coverage is less now though and there is no way to opt-out of the lunch if you have a specific diet and aren't able to eat what is getting made for the day. Additionally, the bonuses are no where near what they use to be. Though if money was the only issue, I think people could overlook it. Company advancement is an illusion. I worked here 5 years and watched countless people be given new positions only to be told it was a "lateral move" and not a promotion. They would then take on more responsibilities, and not be compensated in any way. At one point, my direct manager provided me with a book called "The Carrot Principle" which he felt would help my management style. If you haven't read the book, it essentially calls for the manager to continually make his employees feel like they are about to be rewarded, without actually rewarding them. This management style is VERY evident at AWeber. The worst part about working here is everything takes FOREVER to get done. People will plan for five months in order to get something done that takes a few days. This is not an exaggeration. There are consistently meetings where employees will just joke around with each other for an hour and make absolutely no progress at discussing the actual topic at hand. They have absolutely terrible time management and focus all of their resources on solely maintaining their culture. Their culture is a bit like a cult. People are almost indoctrinated with it when they start and it is consistently drilled into your head throughout your time working there. Negative feedback, regardless of how constructive, is not tolerated. You are expected to live and breathe AWeber. It's really frightening how much the administration feel AWeber should mean to it's employees. Many of the other reviews mention consistent mass firings. I think that is a bit of an exaggeration, as I can only think of 2 times in 5 years where a considerable number of people were simultaneously let go. While I don't believe all of them deserved it, a good portion of them were completely justified. As long as you don't rock the boat and continue to fit in with the culture, job security here is pretty good. Favoritism/Sexism is absolutely rampant. As far as racism is concerned, I think that is limited to a very select few people at the company. I wouldn't consider it a con of working there.

2.0
11 Jan 2015

So much potential...

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The work/life balance is very reasonable. Unless you’re a manager or director, you’ll likely work a 40 hour week. The free lunch is a huge bonus. The office is beautiful. It’s a LEED-certified building with a bio wall, automatic window shades, a custom mural, and bright colors everywhere. The equipment you get is great—everything from the MacBook pro to the standing desks and Aeron chairs. The leadership truly cares about their customers. AWeber supports community services projects and local outreach. We fundraise for non-profits and volunteer for local high schools.

Cons

First and foremost, it’s upsetting to see accusations of sexual harassment and racism on here. I really hope you reported these incidents to HR or your manager. AWeber can’t address those problems if they don’t know about them. Pay at AWeber is low. AWeber spends money parties, games, free lunch, and slides but doesn’t pay all employees competitively. As a result, some people leave for better offers. The CEO exhibits unethical and unprofessional behaviors. He has the potential to be a much better leader. He needs leadership training, badly. Building slides and giving away free lunch doesn’t make you a good CEO or a good leader. It just means you’ve decided to build slides and give away free lunch. Here are some examples of the CEO’s behaviors: Nasty all-hands emails: The CEO sent a reproachful email to the entire company about walking on the grass instead of walking on the sidewalks. Keep in mind that some employees have little to no interaction with the CEO. So one of the few times they hear from him is via a finger-wagging email about walking on the grass. Nasty individual emails: The CEO sends nasty email to individuals when they make mistakes, and not just any old email. It’s a scolding email with liberal use of “!!!” and “???” Firings: The CEO lets many people go. Sometimes there are mass firings. Sometimes people are fired individually. Sometimes people disappear without explanation. Person X disappears, and then someone notices that person X is gone. People quietly ask questions about person X. Eventually you find someone who knows what happened: “Oh yeah, person X was let go a few weeks ago.” At least 20 people have been let go in my time here. Working remotely for months: The CEO goes away with his family every summer. He works remotely there for several months. But that’s not the issue. The issue is that AWeber frowns upon working from home. They allow it, but reluctantly. It doesn’t seem fair that the CEO works remotely several months a year, and yet we have to fight sometimes to work from home on days we have doctor appointments. Hiding laptops: There’s a rule at AWeber that your screen must be password-protected when you’re away from your laptop. The CEO used to mess with people’s laptops if they left them unlocked. For instance, he’d put a bizarre photo on their desktop. Then it got worse. He began hiding people’s laptops if they walked away without locking them. People would return to their desks to find their laptops gone. The CEO would hide them somewhere in the office and make people hunt them down. Seriously. People were furious about this. They felt humiliated and defeated. Eventually someone confronted the CEO about how messed up it was to hide people’s laptops. He then made it an official policy to lock your machine or else you were written up (which is better than being humiliated in front of your peers, I guess). Corporal punishment: Some folks here watched a movie every Friday afternoon in the movie room. They watched the movie while working on their laptops. Then one day the CEO told them not to. There was never an explanation other than whisper down the lane mumblings of “The CEO put a stop to it.” Perks are taken away from everyone due to the actions of a few. Decisions are made without transparent reasons. This breeds rumors and speculation among the employees here.

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Glassdoor has 91 AWeber reviews submitted anonymously by AWeber employees. Read employee reviews and ratings on Glassdoor to decide if AWeber is right for you.